Episode 13 - How to choose a teacher
2024-04-21 21 min
Description & Show Notes
In this episode, we discuss three main questions which you could or should ask before deciding who to work with. Birgit is our guinea pig today and answers the following questions:
- What is your general approach to training?
- Do you incorporate the client's materials?
- How do you assess clients' progress, and how do you provide feedback?
From the answers and conversations, we believe you should choose a native or non-native trainer who,
- is happy to offer you a free get-to-know-you consulting session of 15 to 20 minutes.
- you click with.
- is happy to use your materials input in the curriculum.
- provides a list of English words and phrases (in some form) at the end of each session.
- can ask engaging and relevant questions to keep the conversation going
- gives good positive as well as negative feedback.
- is not afraid to ask about a lack of progress or motivation.
Tip. Be aware when thinking about going to some of the big language schools. They often employ young inexperienced teachers who don't have much professional/work experience.
In dieser Folge besprechen wir die drei wichtigsten Fragen, die Sie stellen könnten oder sollten, bevor Sie sich für einen Partner entscheiden. Birgit ist heute unser Versuchskaninchen und beantwortet die folgenden Fragen:
- Was ist dein allgemeiner Ansatz für das Training?
- beziehst Du das Material des Kunden mit ein?
- Wie beurteilst Du die Fortschritte der Kunden und wie gibst Du ihnen Feedback?
Aus den Antworten und Gesprächen geht hervor, dass Sie einen muttersprachlichen oder nicht muttersprachlichen Trainer wählen sollten, der,
- Ihnen gerne ein kostenloses Beratungsgespräch von 15 bis 20 Minuten zum Kennenlernen anbietet.
- mit dem Sie "klick" machen.
- gerne Ihre Materialien in den Lehrplan einfließen lässt.
- am Ende jeder Sitzung eine Liste mit englischen Wörtern und Redewendungen (in irgendeiner Form) zur Verfügung stellt.
- kann ansprechende und relevante Fragen stellen, um das Gespräch in Gang zu halten
- gibt sowohl positive als auch negative Rückmeldungen.
- sich nicht scheut, nach fehlenden Fortschritten oder mangelnder Motivation zu fragen.
Tipp. Seien Sie vorsichtig, wenn Sie sich für eine der großen Sprachschulen entscheiden. Sie stellen oft junge, unerfahrene Lehrer ein, die nicht viel Berufs-/Arbeitserfahrung haben.
Transcript
(Transcribed by TurboScribe.ai. Go Unlimited to remove this message.) Hi, we are the 3 English Experts.
I'm Rebecca.
I'm Dave.
I'm Birgit.
And welcome to this episode.
3 English Experts is your English podcast to
help you speak better English and create a
positive and happy mindset for your English learning
journey.
Hi everybody, welcome back and welcome to this
episode.
Today we're going to talk about how to
find the right trainer.
So if you're looking to learn English and
you're looking for a trainer, of course, you
could work with me or Dave, right?
Or Birgit, because we're all fantastic trainers.
But we're just going to talk about how
do you choose the right trainer for you?
Because it is a very individual topic.
And we brainstormed together sort of 10 questions
that you could ask a trainer or if
you had a short conversation with that person
before you decide, do I want to work
with this person or not?
And then we've chosen our top three questions
that we would like to ask a trainer.
And we're going to use Birgit as our
guinea pig today.
I think in German, it's not guinea pig,
isn't it?
It's a rabbit.
Yeah, it's a rabbit.
I don't know why we have guinea pigs
and you test the rabbits, but we shouldn't
be testing on anybody.
But yes, Birgit is going to be our
guinea pig.
And we're going to ask her our questions
about her training and how she teaches.
So shall we jump right in, Dave?
Do you want to dive right in with
question one for Birgit?
Yes.
Hello, everybody.
Well, I will do so.
Are you ready, Birgit?
Yes, I am.
Okay.
Question numero uno.
What is your teaching approach?
There we go.
Easy.
Easy start.
Okay.
My approach, I would say, is to focus
on whatever a person needs.
At that point, he or she comes to
me and is asking this question.
Can I work with you?
Can you teach me any English?
What I mean with this is I would
have a short conversation if possible in English,
of course.
And very soon I will hear what is
missing in the grammar.
I have a focus on the where there
is difficulty, and that's mostly native German speakers.
Have they understood to use present perfect tense?
Can they incorporate well in the past, in
the future?
And this is where I would start.
Yes.
And that would be my feedback after a
short conversation with this person.
And I would tell him or her, look,
I think you have a fair command of
English, or you are on a lower level,
or you are very experienced.
But I think we could work on this
and that issue.
And I would like to work with your
subjects.
Most of the time, those are people who
need it for business.
So they have a profession.
We can work on whatever they usually talk
about at their work.
Yeah, that makes sense.
I think the other good point is, I
like the fact you said I would have
a short conversation with them to assess their
needs.
And I would say if anybody's choosing a
trainer, that trainer should always offer a free,
no cost conversation for at least 15, 20
minutes.
I think if a trainer is not willing
to do that, if you've got to pay
for that, I think that's always a bad
sign.
I would always offer clients a free consultation.
Right, Dave?
Absolutely.
Just to find out, not necessarily in a
way to sort of look at their English.
I mean, that is a benefit.
Absolutely.
And that would be advantageous as well.
But at least to talk through the needs
of the person.
So you go to the person and tell
them your needs.
And if then on top, there's a conversation
in the target language, or in this case,
in English as well, even better, because then
the trainer can say, OK, you say you
think you need these things.
This is all well and good.
But we also could look at these things
as well, based on what I hear from
what you're saying.
So, yeah, totally agree.
And I think it's also this chance to
see like, do we click as well?
Because if you're going to meet someone on
a regular basis, I think that's really important.
If you just don't click or you just
feel like, oh, I'm not sure if we
like each other even, you know, that to
me is important.
So, you know, do I like this person?
Do they make me feel motivated?
Do I understand them?
I think that's really important.
And that's only something you can do by,
yeah, having a chat.
Yeah, definitely.
If someone wanted to charge me for that,
that would put me off.
I think that's not a good sign, in
my opinion.
But yeah, no.
OK, question number two.
So how do you see you said you
would talk about their subjects, for example, if
they're in business.
So do you incorporate, for example, their materials
if they come to you with, I don't
know, emails or presentations?
Do you or do you have a sort
of strict curriculum that you would follow or
would you adapt that to their needs?
No, absolutely.
I mean, I'm so happy when somebody brings
their own stuff into the lessons, which not
always happens.
I mean, I ask for that, but people
forget about it or they don't think of
that.
And I know I don't have a very
clear curriculum.
I mean, I do have a clear idea
about what I want to teach and where
we need to go because I see the
need.
This is, I think, what I'm looking at.
Where is the need?
What does this person cannot use very well
at the moment?
Of course, it's always vocabulary.
And I'm I mean, I come from a
journalistic background.
I always take notes during my lessons and
provide those as an extra after the lesson,
which I find and people probably find very
helpful.
They don't have to take notes to remember
all the vocabulary because they will be provided
with that list later on.
And yes, I really want to work on
their language.
And this is what I always have felt.
There is not such the business English, but
it's everybody's English they need to talk about
at work.
So that's different to everybody.
So yes, very much incorporate what people need
at their workplace.
Yeah.
But I think this is really cool because
I'm pretty sure that not everybody really does
that from a trainer's perspective.
I think a lot of people, a lot
of trainers would be scared of saying, well,
I'm sorry, but I know nothing about this
topic area.
I'm not sure if I can teach it.
In actual fact, it's not the teaching of
the topic area that the people should know
their own topic area and maybe vocabulary linked
to that topic area.
But it's about the context, isn't it?
And how and wrapping the language into their
working day and their working life and their
working vocabulary and how everything comes together.
But the other thing is, I think often,
unfortunately, people don't bring their stuff in.
And then that's, you know, you ask them,
you say, if you ever get anything, just
bring it.
And then when you get it, you think
like, yes, thank you very much.
And then the next week they don't bring
anything or whatever.
And it's just, you know, it is quite
frustrating then from the trainer's perspective, because you
really want to help them to help them
at work and everything else.
And then they don't bring this stuff.
And that's a shame because also as trainers,
we can learn so much about the different
spheres of business, the different areas of business,
which helps us to be in a way,
keep motivated because you're finding you're learning new
stuff as well as a trainer.
I always say that I learned from my
clients.
I've learned so much about all types of
businesses that normally I would not know anything
about.
You know, I've learned from everything from ice
cream production to lift shafts to insurance policies.
You know, it's crazy the amount of things
I've learned from my clients, but that's a
good thing.
Yes.
And I think when you say it's a
shame if they don't bring things in, I
think I really feel this is helping me
because from my journalistic background, I'm always asking,
I can always think of a question to
ask that's down to what they deal with
at that moment.
So I think this helps to find a
subject, even if they don't bring any stuff.
So there will never be a lack of
any questions.
Yeah, because I've always got a question.
That's perfect.
Actually, I can totally see that working really
well.
It's just, yeah, I love asking questions because
I'm a coach and coaches, we always ask,
we have like a million questions.
So, you know, there will be no silence.
I can always find a question to ask
you.
That's true.
Yeah.
Okay.
Question three.
Okay.
So how do you assess students' progress and
how do you provide feedback?
Feedback, yes, and progress.
Of course, that's a question the students or
the learners have more towards the beginning than
towards the end, I have discovered.
Of course, they want to know how fast
can I progress?
How fast can I come on to a
certain level?
When they have started a training, I think
what they realized then is that they are
making progress.
They can feel the progress usually.
Whenever you start using English more than you've
done ever before, there will be a difference.
I mean, I'm noticing now with my Dutch
learning, if you look at vocabulary, you talk
60 minutes every week on a regular basis,
this is doing something to your, it's changing
to your language competence.
So towards the end, it's less of this
question, but of course, I keep this at
the back of my mind and I do
give feedback.
Whenever I see something that a learner hasn't
been able to use before, I will comment
on that.
So I say, look, now I've noticed this
is coming to your head.
You don't have to think about that now.
So I will give constant feedback, maybe not
every lesson, but let's say every third lesson
or every four.
So of course, my task is and my
job is to keep people motivated.
I would honestly also say if a learner
didn't do anything, just came into the lesson
without motivation and I would feel we're not
getting anywhere here and he's just spending money
on for something we're not making headway or
anything.
I think I will bring that up because
my job is really to help people.
If there's no progress for what people pay
me for, I mean, we have to talk.
So Birgit, as Rebecca said at the beginning,
we'd also as, let's say, native speakers be
fascinated and interested to know what you want,
what you would say when somebody says it
as a non-native English teacher.
So, you know, how does it work?
What do people say?
How do people react?
All these good stuff.
Tell us about that situation.
Okay.
I don't think I think too much about
it because I started off giving Nachhilfestunden for
pupils.
That's how I started off.
Obviously, I had a different profession before.
I was a journalist and then I lived
in Austria where writing is not the same
language, German and Austrian.
So that became an option, translating.
And then I worked with adults who obviously
had decided that it was easier for them
to be able to talk German to their
teachers as well.
I mean, you also speak German.
I know that.
But it is, I thought that was very
interesting what you said earlier, Dave, that some
teachers might be scared about teaching certain subjects
context.
So they wouldn't touch on that.
And that's why they stick so much to
a curriculum.
I have always felt like this about some
language schools I was in contact with.
They have their curriculum and they stick to
it and they sell native speakers, no matter
what background those native speakers have.
They might be students.
They might never have worked in business.
And I know this from clients who paid
a lot of money and then were taught
by youngish people and they didn't have any
background experience on professional matters or issues.
So I then became more confident feeling, well,
you see my background knowledge of economics and
business issues matters a lot plus the language
experience.
And this is a very interesting subject.
I know there are more non-native teachers
out there, but it's still the one thing
that could be a KO criteria for a
lot of people, which is okay.
It's okay because when I now learn Dutch,
I obviously looked for somebody who was a
native Dutch speaker.
But at some point and with English, I
believe it's different because a lot of people
have a background from school and they come
to a point where they need to ask
difficult questions.
And maybe that's sometimes tricky with a native
and they might feel scared because they don't
feel so confident to talk to natives.
I think one of the benefits I have
always thought about in this context is you've
obviously been through the road of learning English
like your client.
And so sometimes people ask me the darndest
of questions on grammar or whatever it might
be.
And I just have to scratch my head
because it's something I've never actually thought about
in the whole of my life.
And I think, how do I answer that?
I have absolutely no idea.
I'll look it up.
I'll try and find it out for you
or I'll Google it right now and we'll
figure it out some way or form.
But I don't know.
So I think you have a certain amount
of empathy with the student because you've been
there, done that, bought the T-shirt in
the sense that you've learnt English as well.
And then maybe you've also built yourself a
little trick how to remember something in the
English language that maybe a native would not
have, let's say.
That's absolutely true.
I've been through that activity, walking the same
path.
But because I have written three books on
English grammar, I have been back and forth
through the English grammar, obviously.
So you can be sure everything I wrote
in my book, I have double checked.
I mean, as a journalist, I need to
double check.
And I know so much more about English
grammar.
I mean, I started 10 years ago.
So ask me a question and I will
be able to come up with an answer.
Because I've asked all these questions myself before,
relative clauses.
So I couldn't explain, possibly explain that in
German, no idea.
And I believe, I truly believe that I
might know a lot more about grammar, English
grammar than a lot of natives do.
For sure.
Yeah.
And I think this is the mistake that
for such a long time, it was always
like, oh, you know, you've got to learn
from a native speaker.
But a native speaker is not necessarily a
good trainer.
You know, and I know I worked when
I first started, I worked for a few
language schools and there were some terrible trainers
and they were native speakers, but they couldn't
explain things.
They had no answers for anything.
And they just weren't very good teachers, you
know.
And so being a native does not equate
being a good trainer.
I think that's the point.
It's about so many other skills.
And like you say, I think bigger, if
you're a non-native, you do double check
everything.
It's like, I know if I'm doing something
in German, I would double check everything because
I just think, oh, I'm not 100%
sure I think it's right.
But and so maybe as a non-native,
you're just even extra careful about knowing your
stuff, knowing what you're saying, be sure you're
saying the right thing.
So I think that's definitely a benefit.
I was also in a language school in
my younger days.
And yeah, you're absolutely right, Birgit, there were
young people trying to teach people out of
business companies.
And, you know, the kids are way out
of their depth when it comes to knowing
about business usually or whatever, unless, of course,
they happen to have done some kind of
business courses at school or business courses at
university.
And in that case, usually they're in the
wrong places in these language schools anyway.
But yeah, I think that's absolutely true.
It's far better to go with more professional
people, people a bit older, been through life,
experienced things, experienced business.
And that's the problem with sometimes these language
schools who employ young kids have just left
school, university and, you know, don't really have
any background in anything else except for school.
Yes.
And I feel that you said you said
that before, but some people might be scared
of touching ground they are not firm on.
If anybody who wants to teach you or
offer something to you is not able to
admit that he or she can't do certain
areas.
I mean, I'd be careful.
Yeah.
Even I say, OK, look, if you're looking
for this and that, I might be the
wrong person.
If you're not happy to learn with a
non-native, I might not be the right
person.
People need to be able to admit.
And that's what I was lacking.
I mean, they pretend.
They pretend language skill is the one argument
to sell a course.
And that's what really making me mad.
Yeah.
I think the only thing I would say
about non-native teachers, they should admit that
they're non-native because I've come across people
who are not non-native and they lie.
They go, well, you know, and I think,
no, be authentic.
If you're authentic, big, it's completely authentic.
She says exactly who she is and what
she offers and what she does.
And that's why it works so well, I
think, because people know before they even, you
know, if you just read her website, you
know who she is, you know her background.
And so she's authentic.
But you do get these people who hide
their background.
And I think that's never a good thing
if you're not willing to stand up for
who you are and why you're doing what
you're doing.
I think that's not good.
Right.
Yeah.
And that's bringing us, I think, maybe onto
the next episode or one of the next
we're talking about, because I had never listened
to myself talking English because I wasn't recording
anything of my lesson.
And I think I have a strong accent,
a German accent.
That's OK.
And that's another point.
People, as you say, they try to pretend
they were native speakers.
What you want to do is to be
able to communicate well in English, no matter
maybe what accent you have.
A strong Irish accent may be just as
disturbing as a strong German accent.
Yeah.
And so, yeah, this is what we're going
to talk about next time.
We're going to talk about pronunciation generally, things
that are difficult.
People find certain things really difficult to pronounce.
Germans have specific issues, for example.
And we're going to talk about accents.
And do you need to sound like a
Brit?
Do you need to sound like an American?
No.
Well, maybe some people think, yes, they do.
I think we're going to discuss that in
the next episode.
And there's a lot to talk about.
Authenticity, dialects, local accents and just generally pronunciation.
How important is it?
Good idea.
Yeah.
See you then.
See you next time.
Bye bye.
Bye.
Thank you.
Thank you so much for pressing play today.
If you have any comments, questions or perhaps
suggestions for future episodes, feel free to contact
us at our website, 3englishexperts.com.
Have a great day and see you next
time.